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\u22788?\u29702?\u20869?\u12289?\u22806?\u-28440?\u26469?\u30005?\u30340?\u27491?\u30830?\u12289?\u-32692?\u19994?\u30340?\u26041?\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u23398?\u20250?\u-26782?\u23545?\u26840?\u25163?\u24773?\u20917?:\u25512?\u-27392?\u30005?\u-29731?\u12289?\u25237?\u25286?\u30005?\u-29731?\u8230?\u8230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u25104?\u21151?\u26641?\u31435?\u20225?\u19994?\u24418?\u-29599?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b Outline:\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1. Knowing the work better, knowing your responsibilities better\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Definition of professional secretary\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Your role and responsibilities\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Essential methods & tools\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Necessary qualities of a secretary\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Prospects of the secretary profession\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2. Professional etiquette of reception\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Professional image\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Reception etiquette\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3. Communicating effectively and team work\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Communication principles and basic channels\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Accuracy of information transition and receiving\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Effective communication at workplace transition\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Tools of information\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Team work enhancement\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 4. Time management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Common mistakes analysis\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Making effective plans\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Tasks priority principles\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Useful tools for time management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Making your plan efficient\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 5. Effective and practical management of documents\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * What is efficient document management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * The principles of document management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Making an intelligent documents management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 6. Telephone skills\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Principles and skills of telephone receiving\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Handling internal and external phones properly\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Handling unexpected calls: sales promotion, complaints\u8230?\u173?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Projecting a professional image\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u26472?\u-32767?\u24072?\u20171?\u32461?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u30001?\u30693?\u21517?\u19987?\u23478?\u-29774?\u25480?\u-244?\u-28720?\u29992?\u20247?\u22810?\u23454?\u25112?\u26696?\u20363?\u-244?\u28145?\u20837?\u27973?\u20986?\u21078?\u26512?\u-26946?\u28857?\u-27154?\u-26472?\u-244?\u27442?\u20102?\u-30237?\u-32767?\u24072?\u26356?\u22810?\u-29722?\u24773?\u-244?\u25964?\u-29705?\u-32268?\u30005?\u21672?\u-29726?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u25105?\u-30335?\u25253?\u21517?\b0\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u21672?\u-29726?\u30005?\u-29731?\u-230?027-5111 9925 , 027-5111 9926\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u20540?\u29677?\u25163?\u26426?\u-230?18971071887    \u-28498?\u31665?\u-230?Service@mingketang.com\par}