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\u20027?\u25345?\u20250?\u-29778?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u31649?\u29702?\u25935?\u24863?\u30340?\u24773?\u22659?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u32473?\u20104?\u21542?\u23450?\u21453?\u-26232?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u32473?\u20104?\u-32593?\u23450?\u21453?\u-26232?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u32473?\u20104?\u21453?\u-26232?\u-244?\u20877?\u27425?\u28608?\u21169?\u21592?\u24037?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u22788?\u29702?\u22909?\u19982?\u19978?\u21496?\u30340?\u20851?\u31995?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u19982?\u19978?\u21496?\u27807?\u-28646?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u31215?\u26497?\u-32756?\u23500?\u26377?\u21160?\u21147?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 5.\u25552?\u-25896?\u24773?\u32490?\u31649?\u29702?\u25216?\u-32515?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u-32278?\u25105?\u24773?\u32490?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u24773?\u21830?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u21387?\u21147?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u29702?\u-30237?\u21387?\u21147?\u26159?\u22914?\u20309?\u-29321?\u20316?\u29992?\u30340?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u21387?\u21147?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 Outline\u-230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.Developing managerial intelligence\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * The Cegos managerial intelligence model\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Components of managerial intelligence\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Definition\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Characteristics\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.Mastering managerial techniques\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Developing effective behavior\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Adopting effective management styles\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Developing autonomy through contextual management\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Directing individual and collective action\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Ground rules with common benchmarks\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Setting goals consistent with strategy\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Assessing co-worker performance\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Stimulating individual and collective drive\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Using the right motivational levers\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Delegating learning experiences\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.Developing situation management skills\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Viewing reality as a system\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Management problems are complex\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - 5 principles in systems thinking\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Understanding the perception of reality\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - The system and its environment\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Initiatives and leveraging\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 4.Developing interpersonal skills\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Setting up a communication system for sharing information\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Information and communication\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Using the appropriate communication tools\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Different types of meetings\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Preparing and conducting a team meeting\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Preparing a meeting\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Conducting a meeting\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Managing sensitive situations\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Giving negative feedback\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Giving positive feedback\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Giving feedback to re-motivate co-workers\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Managing your relationship with your boss\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Communicating with your boss\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Be positive and energetic\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 5.Developing emotional skills\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Managing your own emotions\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Emotional intelligence\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Managing stress\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Understanding how stress works\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - Managing stress\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u26191?\u-32767?\u24072?\u20171?\u32461?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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