{\rtf1\ansi\ansicpg1252\deff0{\fonttbl{\f0\froman\fcharset0 Times New Roman;}{\f1\froman\fcharset0 Arial;}}{\colortbl\red0\green0\blue0;\red255\green255\blue255;\red0\green0\blue255;\red128\green128\blue128;}{\stylesheet {\style\s0 \ql\fi0\li0\ri0\f1\fs24\cf0 Normal;}{\style\s3 \ql\fi0\li0\ri0\f1\fs26\b\cf0 heading 3;}{\style\s2 \ql\fi0\li0\ri0\f1\fs28\b\i\cf0 heading 2;}{\style\s1 \ql\fi0\li0\ri0\f1\fs32\b\cf0 heading 1;}}{\*\listtable}{\*\listoverridetable}{\*\generator iText 2.1.5 (by lowagie.com)}{\info}\paperw11907\paperh16840\margl720\margr720\margt720\margb720{\footer \pard\plain\s0\qc\fi0\li0\ri0\sl320\plain\f0\fs18 \u31532?\f0{\field{\*\fldinst PAGE}{\fldrslt  }}\f0\fs18 \u-26507?\par}{\header \pard\plain\s0\qr\fi0\li0\ri0\sl320\plain\f0\fs18 \u21517?\u24072?\u-29774?\u25480?\u183?\u20248?\u-29400?\u-29698?\u31243?\u8212?\u8212?\u21517?\u-29698?\u22530?\par}\pgwsxn11907\pghsxn16840\marglsxn720\margrsxn720\margtsxn720\margbsxn720\pard\plain\s0\qc\fi0\li0\ri0\sa140\plain\f0\fs36\b KPI\u30340?\u26377?\u25928?\u-29762?\u23450?\u21644?\u24212?\u29992?\b0\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u-29698?\u31243?\u32534?\u21495?\u12305?\u-230?\f0\fs22\b MKT011969\b0\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u-29698?\u31243?\u21517?\u31216?\u12305?\u-230?\f0{\field{\*\fldinst HYPERLINK //www.apparel77.com/gkk/011969.html}{\fldrslt \pard\plain\f0\fs22\ul\cf2 KPI\u30340?\u26377?\u25928?\u-29762?\u23450?\u21644?\u24212?\u29992?\ul0 }}\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u25152?\u23646?\u31867?\u21035?\u12305?\u-230?\u32489?\u25928?\u31649?\u29702?\u22521?\u-29779?\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u24320?\u-29698?\u26102?\u-27148?\u12305?\u-230?2025\u24180?06\u26376?11\u26085? \u21040? 2025\u24180?06\u26376?11\u26085? \u19978?\u28023? 2190\u20803?/\u20301?\par\pard\plain\s0\fi1500\li0\ri0\sa140\plain\f0\fs22\cf3 2024\u24180?10\u26376?09\u26085? \u21040? 2024\u24180?10\u26376?09\u26085? \u19978?\u28023? 2190\u20803?/\u20301?\par\pard\plain\s0\fi1500\li0\ri0\sa140\plain\f0\fs22\cf3 2024\u24180?06\u26376?26\u26085? \u21040? 2024\u24180?06\u26376?26\u26085? \u19978?\u28023? 2190\u20803?/\u20301?\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u-29698?\u31243?\u-29708?\u26126?\u12305?\u-230?\u26412?\u22521?\u-29779?\u-29698?\u31243?\u20840?\u24180?\u24490?\u29615?\u24320?\u-29698?\u-244?\u22914?\u26377?\u-26880?\u27714?\u-244?\u27426?\u-28722?\u26469?\u30005?\u21672?\u-29726?\u-255?\par\pard\plain\s0\fi0\li0\ri0\sa140\plain\f0\fs22 \u12304?\u20854?\u20182?\u24320?\u-29698?\u22478?\u24066?\u12305?\u-230?\f0{\field{\*\fldinst HYPERLINK //www.apparel77.com/gkk/011968.html}{\fldrslt \pard\plain\f0\fs22\ul\cf2 \u21271?\u20140?\ul0 }}\f0\fs22  \f0{\field{\*\fldinst HYPERLINK //www.apparel77.com/gkk/011969.html}{\fldrslt \pard\plain\f0\fs22\ul\cf2 \u19978?\u28023?\ul0 }}\f0\fs22  \par\pard\plain\s0\fi0\li0\ri0\sl300\plain\f0\fs22 \u12304?\u-29698?\u31243?\u20851?\u-27346?\u23383?\u12305?\u-230?KPI\u22521?\u-29779?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u25105?\u-30335?\u25253?\u21517?\b0\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u21672?\u-29726?\u30005?\u-29731?\u-230?027-5111 9925 , 027-5111 9926\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u20540?\u29677?\u25163?\u26426?\u-230?18971071887    \u-28498?\u31665?\u-230?Service@mingketang.com\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u22521?\u-29779?\u21463?\u20247?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20154?\u21147?\u-29372?\u28304?\u32463?\u29702?/\u19987?\u21592?\u-229?\u-28440?\u-27160?\u32463?\u29702?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u-29698?\u31243?\u25910?\u30410?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u23545?\u20110?\u23454?\u26045?\u20197?KPI\u21644?\u30446?\u26631?\u31649?\u29702?\u20026?\u26680?\u24515?\u30340?\u32489?\u25928?\u31649?\u29702?\u20307?\u31995?\u30340?\u20225?\u19994?\u26469?\u-29708?\u-244?\u22914?\u20309?\u-29762?\u-29791?\u21644?\u20998?\u-30237?\u31185?\u23398?\u21512?\u29702?\u30340?\u32489?\u25928?\u25351?\u26631?\u-244?\u19968?\u30452?\u20197?\u26469?\u26159?\u20154?\u21147?\u-29372?\u28304?\u-28440?\u21644?\u-28440?\u-27160?\u32463?\u29702?\u30340?\u19968?\u20010?\u22256?\u24785?\u12290?\u20855?\u20307?\u-30616?\u29616?\u20026?\u-230?\u22914?\u20309?\u-28209?\u21270?\u23450?\u24615?\u30340?\u-32765?\u26680?\u25351?\u26631?\u12289?\u22914?\u20309?\u24179?\u-30623?\u20010?\u20154?\u21644?\u22242?\u-27105?\u30340?\u21033?\u30410?\u12289?\u22914?\u20309?\u25226?\u25569?\u-28729?\u31243?\u21644?\u32467?\u26524?\u31561?\u12290?\u26412?\u-29698?\u31243?\u23558?\u-27512?\u23545?KPI\u-29762?\u-29791?\u20013?\u30340?\u30097?\u-26946?\u-27154?\u-26472?\u12289?\u25512?\u-30644?\u25216?\u24039?\u12289?\u-28720?\u29992?\u31561?\u-28709?\u-30644?\u20840?\u-26782?\u-29774?\u-30237?\u-244?\u20026?\u32489?\u25928?\u30340?\u32452?\u32455?\u-32763?\u21450?\u25512?\u-30644?\u-32763?\u25490?\u24551?\u-30237?\u-26946?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u-29698?\u31243?\u22823?\u32434?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 1.KPI\u-248?\u20851?\u-27346?\u19994?\u32489?\u25351?\u26631?\u-247?\u22312?\u32489?\u25928?\u31649?\u29702?\u20013?\u30340?\u20316?\u29992?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u20225?\u19994?\u32489?\u25928?\u21450?\u20854?\u24433?\u21709?\u22240?\u32032?\u20998?\u26512?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u22914?\u20309?\u23558?\u32489?\u25928?\u31649?\u29702?\u31526?\u21512?\u20225?\u19994?\u25112?\u30053?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u-30644?\u20026?\u24341?\u23548?\u20013?\u24120?\u29359?\u30340?\u-27367?\u-29713?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 2.\u22522?\u20110?KPI\u30340?\u32489?\u25928?\u31649?\u29702?\u26041?\u27861?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * KPI\u-248?\u20851?\u-27346?\u32489?\u25928?\u25351?\u26631?\u-247?\u30340?\u24212?\u29992?\u21407?\u29702?\u20998?\u26512?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u32489?\u25928?\u25351?\u26631?\u30340?\u20998?\u-30237?\u32500?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u-29406?\u21153?\u31867?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u23458?\u25143?\u31867?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u20869?\u-28440?\u31649?\u29702?\u31867?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u23398?\u20064?\u21644?\u25104?\u-27265?\u31867?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u22522?\u20110?KPI\u30340?\u32489?\u25928?\u31649?\u29702?\u20307?\u31995?\u22914?\u20309?\u24314?\u31435?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u22914?\u20309?\u-29762?\u23450?KSF\u-248?\u20851?\u-27346?\u25104?\u21151?\u-30335?\u32032?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u22914?\u20309?\u25552?\u21462?KPI\u-248?\u20851?\u-27346?\u19994?\u32489?\u25351?\u26631?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u22914?\u20309?\u25226?KPI\u20998?\u-30237?\u21040?\u21508?\u20010?\u-28440?\u-27160?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u21508?\u20010?\u-28440?\u-27160?KPI\u25351?\u26631?\u30340?\u-29762?\u23450?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 - \u26696?\u20363?\u20998?\u26512?\u-230?\u26576?\u20844?\u21496?\u22522?\u20110?KPI\u30340?\u32489?\u25928?\u31649?\u29702?\u31995?\u32479?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 3.KPI\u30340?\u-29762?\u23450?\u19982?\u20998?\u-30237?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u22914?\u20309?\u23558?\u-28440?\u-27160?KPI\u25351?\u26631?\u21521?\u19979?\u20998?\u-30237?\u21040?\u20010?\u20154?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u32489?\u25928?\u20256?\u-28654?\u30340?\u19977?\u20010?\u-28803?\u20307?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * KPI\u-29762?\u23450?\u30340?\u22522?\u26412?\u21407?\u21017?\u21644?\u25805?\u20316?\u25216?\u24039?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * \u22914?\u20309?\u26377?\u25928?\u-28209?\u21270?\u23450?\u24615?\u30340?\u-32765?\u26680?\u25351?\u26631?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * KPI\u-29762?\u23450?\u32451?\u20064?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 Outline:\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1. Performance management and KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Performance and its character\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * How to align performance management with the strategy\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Common mistake in behavior instruction practice\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2. Performance management system based on KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Principle of KPI application\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Dimensions of KPI analysis\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - Financial dimension\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - Cliental dimension\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - Inner flow dimension\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - Learning and development dimension\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * How to built performance management system based on KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - How to determine KSF\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - How to extract KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - How to cascade KPI from company level down into departments level\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - How to design KPI by business function\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22  - Case study: ABC company\u8217?s performance management system\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3. Technique of KPI setting and breakdown\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * How to set personal goal according to KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Transmitting performance by 3 carriers\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Principles and skills of setting KPI and personal goal\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * How to quantify KPI\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 * Exercise\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u23391?\u-32767?\u24072?\u20171?\u32461?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u30001?\u30693?\u21517?\u19987?\u23478?\u-29774?\u25480?\u-244?\u-28720?\u29992?\u20247?\u22810?\u23454?\u25112?\u26696?\u20363?\u-244?\u28145?\u20837?\u27973?\u20986?\u21078?\u26512?\u-26946?\u28857?\u-27154?\u-26472?\u-244?\u27442?\u20102?\u-30237?\u-32767?\u24072?\u26356?\u22810?\u-29722?\u24773?\u-244?\u25964?\u-29705?\u-32268?\u30005?\u21672?\u-29726?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u25105?\u-30335?\u25253?\u21517?\b0\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u21672?\u-29726?\u30005?\u-29731?\u-230?027-5111 9925 , 027-5111 9926\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u20540?\u29677?\u25163?\u26426?\u-230?18971071887    \u-28498?\u31665?\u-230?Service@mingketang.com\par}