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\u-26498?\u23458?\u28385?\u24847?\u24230?\u26159?\u22312?\u27599?\u20010?\u30636?\u-27148?\u20135?\u29983?\u30340?\u12290?10-1=0\u-244?\u19968?\u21517?\u26381?\u21153?\u20154?\u21592?\u-244?\u19968?\u20010?\u24215?\u-27398?\u-244?\u19968?\u20010?\u26102?\u-27148?\u27573?\u20986?\u29616?\u20102?\u-27154?\u-26472?\u-244?\u-28419?\u20250?\u30452?\u25509?\u-27059?\u20302?\u-26498?\u23458?\u28385?\u24847?\u24230?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u21478?\u22806?\u-244?\u20998?\u26512?\u26085?\u30410?\u22686?\u-27265?\u30340?\u23458?\u25143?\u26399?\u24453?\u21644?\u-26880?\u27714?\u-244?\u20197?\u21450?\u21516?\u-30644?\u31454?\u20105?\u-244?\u23548?\u-32268?\u-26498?\u23458?\u19981?\u28385?\u29978?\u-32269?\u25237?\u-29751?\u30340?\u24773?\u20917?\u20381?\u26087?\u23458?\u-30270?\u23384?\u22312?\u12290?\u21482?\u26377?\u27491?\u-30266?\u-26498?\u23458?\u30340?\u24515?\u22768?\u-248?\u25237?\u-29751?\u-247?\u24182?\u19988?\u25366?\u25496?\u28145?\u23618?\u27425?\u30340?\u21407?\u22240?\u-244?\u20102?\u-30237?\u28040?\u-29383?\u-32763?\u24515?\u29702?\u20197?\u21450?\u-26880?\u27714?\u-244?\u25552?\u21319?\u29616?\u26377?\u30340?\u26381?\u21153?\u21697?\u-29400?\u-244?\u25165?\u-32515?\u22686?\u24378?\u23458?\u25143?\u28385?\u24847?\u24230?\u-244?\u25552?\u-25896?\u31454?\u20105?\u21147?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u22914?\u20309?\u27491?\u30830?\u22320?\u25509?\u24453?\u-26498?\u23458?\u-244?\u20197?\u21450?\u22312?\u-28601?\u21040?\u31361?\u21457?\u20107?\u20214?\u26102?\u20505?\u-244?\u22914?\u20309?\u27491?\u30830?\u22320?\u24212?\u23545?\u-26498?\u23458?\u25237?\u-29751?\u-244?\u23558?\u23458?\u25143?\u25237?\u-29751?\u-28820?\u21464?\u20026?\u26356?\u22909?\u26381?\u21153?\u23458?\u25143?\u30340?\u26426?\u-28601?\u-244?\u22788?\u29702?\u22909?\u23458?\u25143?\u30340?\u24773?\u32490?\u-244?\u19981?\u26029?\u20248?\u21270?\u20135?\u21697?\u12289?\u27969?\u31243?\u-244?\u25552?\u-25896?\u26381?\u21153?\u21697?\u-29400?\u26159?\u26412?\u-29698?\u31243?\u30340?\u-28211?\u28857?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u22521?\u-29779?\u21463?\u20247?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u29616?\u22330?\u21592?\u24037?\u12289?\u29616?\u22330?\u31649?\u29702?\u20154?\u21592?\u12289?\u20013?\u23618?\u31649?\u29702?\u20154?\u21592?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u-29698?\u31243?\u25910?\u30410?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u29702?\u-30237?\u27491?\u30830?\u30340?\u24453?\u23458?\u26381?\u21153?\u20116?\u-30335?\u32032?\u-244?\u24182?\u19988?\u-32515?\u22815?\u23454?\u-29195?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-32515?\u22815?\u20102?\u-30237?\u-26498?\u23458?\u-29395?\u29289?\u26102?\u30340?\u20843?\u22823?\u24515?\u29702?\u27493?\u-25948?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-32515?\u22815?\u-29708?\u20986?\u25237?\u-29751?\u30340?\u20845?\u27493?\u-25948?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u27491?\u30830?\u29702?\u-30237?\u25237?\u-29751?\u20135?\u29983?\u30340?\u21407?\u22240?\u-244?\u-32515?\u22815?\u-30616?\u-28738?\u25237?\u-29751?\u30340?\u23450?\u20041?\u21644?\u20135?\u29983?\u30340?\u21407?\u22240?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u29087?\u24713?\u25237?\u-29751?\u21463?\u29702?\u12289?\u25237?\u-29751?\u22788?\u29702?\u12289?\u25237?\u-29751?\u22238?\u-29761?\u30340?\u27969?\u31243?\u12290?\u24182?\u19988?\u-32515?\u22815?\u23454?\u-29195?\u25805?\u20316?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u-29698?\u31243?\u22823?\u32434?:\b0\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b \u31532?\u19968?\u-28440?\u20998?\u-230?1+5\u-25896?\u21697?\u-29400?\u26381?\u21153?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u19968?\u12289?\u-26498?\u23458?\u28385?\u24847?\u24230?\u-248?CS\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.CS\u30340?\u23450?\u20041?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?Consumer satisfaction\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26159?\u19968?\u20010?\u30456?\u23545?\u30340?\u27010?\u24565?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26159?\u23458?\u25143?\u26399?\u24453?\u20540?\u19982?\u23458?\u25143?\u20307?\u-25972?\u30340?\u21305?\u-28339?\u31243?\u24230?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?CS\u20174?consumer service\u21040?consumer satisfaction\u30340?\u26102?\u20195?\u-32564?\u26223?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26366?\u32463?\u20379?\u19981?\u24212?\u27714?\u30340?\u-29791?\u21010?\u32463?\u27982?\u24180?\u20195?\u21644?\u29616?\u22312?\u20379?\u22823?\u20110?\u27714?\u30340?\u29289?\u-29372?\u20016?\u23500?\u30340?\u24180?\u20195?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30266?\u-28210?\u-29302?\u26469?\u-29302?\u23485?\u24191?\u12290?\u21435?\u21035?\u22788?\u26053?\u-30644?\u12289?\u20986?\u24046?\u12289?\u20986?\u22269?\u20307?\u-25972?\u30340?\u26426?\u20250?\u-29302?\u26469?\u-29302?\u22810?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u-26498?\u23458?\u28385?\u24847?\u24230?\u30340?\u19977?\u20010?\u-30266?\u28857?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u26399?\u24453?\u20540?\u21644?\u23454?\u-27067?\u20540?\u30340?\u24046?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u24773?\u26223?\u25198?\u28436?\u-230?\u20307?\u-25972?\u26377?\u20154?\u21442?\u19982?\u30340?\u26381?\u21153?\u21644?\u26426?\u26800?\u26381?\u21153?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?10-1=0\u30495?\u23454?\u30340?\u30636?\u-27148?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26696?\u20363?\u-230?\u21271?\u27431?\u-32214?\u31354?\u20844?\u21496?\u30340?15\u31186?consumer focus\u29702?\u24565?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u19977?\u31181?\u26381?\u21153?\u30340?\u21360?\u-29599?\u20540?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-28646?\u-28729?\u26381?\u21153?\u30340?\u20998?\u20540?\u21644?\u-26498?\u23458?\u30041?\u26377?\u30340?\u21360?\u-29599?\u30340?\u32500?\u24230?\u27604?\u-28797?\u-244?\u20998?\u26512?\u-29783?\u-26498?\u23458?\u30041?\u26377?\u21360?\u-29599?\u30340?\u26381?\u21153?\u20855?\u20307?\u20307?\u29616?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20108?\u12289?\u-26498?\u23458?\u28385?\u24847?\u24230?\u21644?\u20248?\u-29400?\u26381?\u21153?\u30340?\u-27394?\u25509?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.\u21452?\u21521?\u27807?\u-28646?\u22270?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u20132?\u27969?\u-28729?\u31243?\u20013?\u30340?\u-28781?\u20837?\u12289?\u20998?\u26512?\u12289?\u-28781?\u20986?\u20449?\u24687?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u-28781?\u20837?\u12289?\u-28781?\u20986?\u20449?\u24687?\u26102?\u20505?\u24182?\u23384?\u30340?\u29702?\u-29766?\u32447?\u21644?\u24863?\u24773?\u32447?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u24863?\u24773?\u32447?\u30340?\u20855?\u20307?\u20307?\u29616?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u31532?\u19968?\u21360?\u-29599?\u-248?\u26757?\u23486?\u25289?\u27861?\u21017?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u31532?\u19968?\u21360?\u-29599?\u25104?\u31435?\u30340?\u26102?\u-27148?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u31532?\u19968?\u21360?\u-29599?\u30340?\u26500?\u25104?\u-30335?\u32032?\u-230?\u-30266?\u-30263?\u-30335?\u32032?\u12289?\u21548?\u-30263?\u-30335?\u32032?\u12289?\u-30208?\u-28770?\u20869?\u23481?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u26757?\u23486?\u25289?\u27861?\u21017?\u30340?\u26500?\u25104?\u27604?\u20363?\u20915?\u23450?\u20102?\u20026?\u-26498?\u23458?\u25552?\u20379?\u26381?\u21153?\u20043?\u21069?\u-26880?\u-30335?\u20570?\u30340?\u20934?\u22791?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u19977?\u12289?\u24453?\u23458?\u26381?\u21153?5\u-30335?\u32032?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.\u-27154?\u20505?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u-26637?\u-27082?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26381?\u21153?\u-30644?\u19994?\u20154?\u21592?\u25171?\u25307?\u21628?\u26102?\u20505?\u30340?\u-26637?\u-27082?\u24212?\u20445?\u25345?so\u30340?\u-26637?\u-27082?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?\u-29277?\u21619?\u24615?\u20030?\u20363?\u-230?\u26576?\u22330?\u25152?\u26381?\u21153?\u20154?\u21592?\u-26880?\u-30335?\u29992?la\u30340?\u-26637?\u-27082?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u22768?\u-26637?\u22823?\u23567?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u-29715?\u-28641?\u24555?\u24930?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u32451?\u20064?\u-230?\u24744?\u22909?\u-244?\u27426?\u-28722?\u20809?\u20020?\u-244?\u-29705?\u-27154?\u24744?\u-30335?\u21150?\u20160?\u20040?\u19994?\u21153?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u-30616?\u24773?\u-248?\u29992?\u25163?\u-28706?\u25509?\u-32278?\u24049?\u30340?\u-32717?\u26421?\u21644?\u22068?\u24052?\u-244?\u21548?\u30495?\u23454?\u30340?\u-32278?\u24049?\u30340?\u22768?\u-26637?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30616?\u24773?\u8212?\u26368?\u30452?\u25509?\u20307?\u29616?\u26381?\u21153?\u30340?\u24577?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u24494?\u31505?\u30340?\u19977?\u-30335?\u32032?\u-230?\u24515?\u12289?\u30446?\u12289?\u21475?\u30340?\u21547?\u20041?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u30524?\u31070?\u20132?\u27969?\u30340?\u19977?\u-30335?\u32032?\u-230?\u30524?\u21147?\u12289?\u26102?\u-27148?\u12289?\u-30254?\u24230?\u30340?\u20307?\u29616?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u19979?\u24052?\u-30254?\u24230?\u30340?\u21464?\u21270?\u-230?\u20307?\u29616?\u26381?\u21153?\u26102?\u30340?\u20658?\u24930?\u12289?\u-32278?\u20449?\u12289?\u23562?\u-28211?\u12289?\u-29658?\u24685?\u25110?\u32039?\u24352?\u12290?\u20202?\u23481?\u20202?\u-30616?\u8212?\u20307?\u29616?\u26381?\u21153?\u30340?\u20934?\u22791?\u29366?\u24577?\u-244?\u20063?\u20307?\u29616?\u19987?\u19994?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u26381?\u21153?\u-30644?\u19994?\u20855?\u20307?\u-30335?\u27714?\u-230?\u26381?\u-26256?\u12289?\u21457?\u22411?\u12289?\u24037?\u29260?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u28165?\u27905?\u19982?\u28165?\u27905?\u24863?\u30340?\u21306?\u21035?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u20854?\u20182?\u27880?\u24847?\u28857?\u-230?\u-26256?\u21697?\u12289?\u27668?\u21619?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.\u-30644?\u20026?\u20030?\u27490?\u8212?\u20307?\u29616?\u24037?\u20316?\u20154?\u21592?\u26381?\u21153?\u26102?\u30340?\u31934?\u31070?\u29366?\u24577?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u22352?\u12289?\u31449?\u12289?\u-30644?\u12289?\u-29070?\u30340?\u22522?\u26412?\u-30335?\u27714?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u-28654?\u20132?\u30340?\u32454?\u-32126?\u-230?\u25163?\u-28440?\u12289?\u29289?\u21697?\u26397?\u21521?\u12289?\u-29715?\u-30208?\u12289?\u30524?\u31070?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u21521?\u-26498?\u23458?\u-28654?\u20132?\u21462?\u22909?\u30340?\u31080?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u24341?\u23548?\u12289?\u25351?\u24341?\u-230?\u25163?\u-28440?\u12289?\u-29715?\u-30208?\u12289?\u30524?\u31070?\u12289?\u-30644?\u-29328?\u26041?\u24335?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u24341?\u23548?\u-26498?\u23458?\u20998?\u27969?\u26102?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?4\u-247?\u31105?\u24524?\u-230?\u25238?\u-32385?\u12289?\u25265?\u-32520?\u12289?\u21333?\u25163?\u25351?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u32451?\u20064?\u-230?\u20197?\u19978?\u26381?\u21153?\u30340?\u22522?\u26412?\u21160?\u20316?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 4.\u-29715?\u-30208?\u-30616?\u-28738?\u8212?\u20307?\u29616?\u31036?\u-29556?\u30340?\u24577?\u24230?\u-244?\u26377?\u26465?\u29702?\u24615?\u-244?\u24182?\u19988?\u-32515?\u22815?\u30701?\u26102?\u-27148?\u-29708?\u26381?\u-26498?\u23458?\u-244?\u20174?\u-32756?\u20307?\u29616?\u26381?\u21153?\u20132?\u27969?\u30340?\u-25896?\u25928?\u12290?\u-30616?\u-28738?\u20063?\u20307?\u29616?\u24773?\u21830?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u22522?\u26412?\u26381?\u21153?\u29992?\u-29715?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u-27154?\u20505?\u-29715?\u-230?\u24744?\u22909?\u12289?\u26089?\u19978?\u22909?\u12289?\u19979?\u21320?\u22909?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u27465?\u24847?\u-29715?\u-230?\u23545?\u19981?\u-29321?\u12289?\u25171?\u25200?\u20102?\u12289?\u-29705?\u21407?\u-29691?\u12289?\u-29705?\u31245?\u21518?\u12289?\u32473?\u24744?\u28155?\u-24901?\u28902?\u20102?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u24863?\u-29662?\u-29715?\u-230?\u-29662?\u-29662?\u12289?\u24863?\u-29662?\u24744?\u30340?\u25552?\u-28270?\u12289?\u24863?\u-29662?\u24744?\u30340?\u25903?\u25345?\u-244?\u-29662?\u-29662?\u24744?\u30340?\u29702?\u-30237?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?4\u-247?\u31572?\u-29662?\u-29715?\u-230?\u19981?\u29992?\u-29662?\u12289?\u27809?\u20851?\u31995?\u12289?\u19981?\u23458?\u27668?\u12289?\u-28711?\u26159?\u25105?\u20204?\u24212?\u-29723?\u20570?\u30340?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?5\u-247?\u-29726?\u-27154?\u-29715?\u-230?\u-29705?\u-27154?\u24744?\u-26880?\u-30335?\u21150?\u29702?\u20160?\u20040?\u19994?\u21153?\u-225?\u-29705?\u-27154?\u25105?\u-32515?\u24110?\u24744?\u20160?\u20040?\u-225?\u-29705?\u-27154?\u-28712?\u26377?\u20160?\u20040?\u19981?\u28165?\u26970?\u30340?\u22320?\u26041?\u-244?\u25105?\u21487?\u20197?\u24110?\u24744?\u-30237?\u-28214?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u22996?\u23113?\u22320?\u-30616?\u-28738?\u20307?\u29616?\u26381?\u21153?\u30340?\u28201?\u21644?\u24577?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u25298?\u32477?\u-26498?\u23458?\u26102?\u22235?\u27493?\u-25948?\u-230?\u19981?\u22909?\u24847?\u24605?+no+\u26367?\u20195?\u26041?\u26696?+\u24449?\u-29726?\u24847?\u-30271?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u21578?\u30693?\u-26498?\u23458?\u-26880?\u-30335?\u31561?\u24453?\u26102?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u22996?\u25176?\u-26498?\u23458?\u19977?\u27493?\u-29328?\u-230?\u19981?\u22909?\u24847?\u24605?+\u22996?\u25176?+\u-29662?\u-29662?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29705?\u-26498?\u23458?\u31614?\u21517?\u26102?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26465?\u29702?\u24615?/\u-29708?\u26381?\u21147?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u24635?\u20998?\u24635?\u26041?\u27861?\u-230?\u24635?\u-29321?\u12289?\u20998?\u-28688?123\u12289?\u24635?\u32467?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?PREP\u27861?\u-230?point reason example point\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?yes and\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?4\u-247?-+\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 5.\u31105?\u-29715?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u21710?\u12289?\u21890?\u12289?\u22079?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u25105?\u19981?\u30693?\u-28589?\u12289?\u19981?\u24402?\u25105?\u31649?\u12289?\u-27154?\u21035?\u20154?\u21435?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u27809?\u31354?\u29702?\u20320?\u12289?\u25105?\u23601?\u26159?\u-28711?\u20010?\u24577?\u24230?\u-244?\u20320?\u24590?\u20040?\u26679?\u-225?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?4\u-247?\u24613?\u20160?\u20040?\u-244?\u27809?\u30475?\u21040?\u25105?\u22312?\u24537?\u21527?\u-225?\u19978?\u-26782?\u20889?\u30528?\u-244?\u-32278?\u24049?\u30475?\u31561?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u32451?\u20064?\u-230?\u22312?\u26216?\u20250?\u22805?\u20250?\u26102?\u24635?\u20998?\u24635?\u30340?\u20351?\u29992?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20302?\u26588?\u29702?\u-29406?\u19987?\u21592?\u22312?\u-28709?\u-30644?\u20135?\u21697?\u25512?\u-31920?\u26102?\u20351?\u29992?PREP\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20135?\u21697?\u25512?\u-31920?\u26102?\u-26498?\u23458?\u22312?\u27604?\u20215?\u-244?\u29702?\u-29406?\u32463?\u29702?\u20351?\u29992?yes and\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b \u31532?\u20108?\u-28440?\u20998?\u-230?\u-26498?\u23458?\u24515?\u29702?\u20998?\u26512?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-26498?\u23458?\u-29395?\u29289?\u30340?\u20843?\u22823?\u24515?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.\u20174?\u24179?\u26102?\u24453?\u23458?\u30340?\u29616?\u-29599?\u-244?\u-32027?\u24178?\u24453?\u23458?\u30340?\u-29713?\u21306?\u-230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29217?\u22312?\u-26498?\u23458?\u21518?\u-26782?\u25509?\u24453?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u31471?\u30528?\u25163?\u22312?\u24215?\u-26782?\u-29328?\u21160?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u31532?\u19968?\u26102?\u-27148?\u19978?\u21069?\u25509?\u24453?\u-26498?\u23458?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u-26498?\u23458?\u20843?\u22823?\u24515?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20851?\u27880?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20852?\u-29277?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-32684?\u24819?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29395?\u20080?\u27442?\u26395?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u27604?\u-28797?\u-29784?\u-29766?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20449?\u-29354?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30644?\u21160?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u28385?\u-29261?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.\u-26498?\u23458?\u31867?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-32278?\u25105?\u20013?\u24515?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u21344?\u23567?\u20415?\u23452?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u25105?\u-30644?\u25105?\u32032?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29731?\u22810?\u20852?\u22859?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29395?\u20080?\u-26980?\u30861?\u22411?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b \u31532?\u19977?\u-28440?\u20998?\u-230?\u25237?\u-29751?\u24212?\u23545?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.\u23545?\u25237?\u-29751?\u30340?\u27491?\u30830?\u29702?\u-30237?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u25237?\u-29751?\u20135?\u29983?\u30340?\u21407?\u22240?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u25237?\u-29751?\u20135?\u29983?\u30340?\u26681?\u26412?\u21407?\u22240?\u-230?\u-26498?\u23458?\u30340?\u26399?\u24453?\u20540?\u21644?\u23454?\u-27067?\u20540?\u20043?\u-27148?\u30340?\u24046?\u-29219?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u-26880?\u27714?\u26410?\u-30549?\u28385?\u-29261?\u-230?\u30828?\u20214?\u-28817?\u20214?\u-29762?\u26045?\u19981?\u-32515?\u-29783?\u-26498?\u23458?\u28385?\u24847?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?2\u-247?\u-30549?\u24573?\u24736?\u-230?\u20135?\u21697?\u25512?\u-31920?\u26102?\u-244?\u-30616?\u-28738?\u26041?\u21644?\u21548?\u-32763?\u20043?\u-27148?\u23384?\u22312?\u29702?\u-30237?\u30340?\u-29713?\u21306?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?3\u-247?\u-30549?\u24608?\u24930?\u-230?\u23545?\u26381?\u21153?\u20154?\u21592?\u30340?\u24037?\u20316?\u26381?\u21153?\u24577?\u24230?\u19981?\u28385?\u24847?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u25509?\u21463?\u25237?\u-29751?\u26102?\u30340?\u24515?\u24577?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-248?1\u-247?\u25237?\u-29751?\u26159?\u19994?\u21153?\u25913?\u21892?\u30340?\u-32145?\u26426?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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