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\u20135?\u21697?\u30340?\u-29400?\u-28209?\u26159?\u-29762?\u-29791?\u20986?\u26469?\u30340?\u-244?\u19981?\u26159?\u27979?\u-29739?\u20986?\u26469?\u30340?\u-244?\u20381?\u-29354?\u20110?\u26356?\u22810?\u30340?\u27979?\u-29739?\u25237?\u20837?\u19981?\u19968?\u23450?\u24102?\u26469?\u26356?\u22909?\u30340?\u32467?\u26524?\u-229?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u9316?. \u-29400?\u-28209?\u31649?\u29702?\u22823?\u24072?Philip Crosby\u-29788?\u20026?Quality is free\u12290?\u-32756?\u-29774?\u24072?\u-29788?\u20026?Quality is not Free\u12290?\u-29400?\u-28209?\u25104?\u26412?\u21578?\u-29751?\u25105?\u20204?\u-28646?\u-28729?\u26356?\u22810?\u26356?\u26377?\u25928?\u30340?\u-29400?\u-28209?\u20445?\u-29759?QA\u25237?\u20837?\u20197?\u20943?\u23569?\u-29400?\u-28209?\u25511?\u21046?QC\u30340?\u25237?\u20837?\u12290?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u22521?\u-29779?\u29305?\u-32142?\u-230?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-28646?\u20439?\u26131?\u25026?\u30340?\u-29715?\u-30208?\u21644?\u23567?\u26696?\u20363?\u26469?\u-29708?\u26126?\u25277?\u-29599?\u30340?\u-29400?\u-28209?\u29702?\u-29766?\u21644?\u27010?\u24565?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20851?\u27880?\u30830?\u20445?\u20135?\u21697?\u-29400?\u-28209?\u30340?\u25805?\u20316?\u26041?\u24335?\u-244?\u-32756?\u19981?\u29305?\u21035?\u20851?\u27880?\u-29400?\u-28209?\u20307?\u31995?\u12289?\u-29400?\u-28209?\u27169?\u22411?\u30340?\u20171?\u32461?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u31995?\u32479?\u21270?\u30340?\u-29698?\u31243?\u20869?\u23481?\u-230?\u-29400?\u-28209?\u31649?\u29702?\u22522?\u26412?\u27010?\u24565?\u12289?\u-29400?\u-28209?\u-29791?\u21010?\u30340?\u21046?\u23450?\u12289?\u-29400?\u-28209?\u20445?\u-29759?\u25163?\u27573?\u12289?\u-29400?\u-28209?\u25511?\u21046?\u25163?\u27573?\u12289?\u-29400?\u-28209?\u31649?\u29702?\u32452?\u32455?\u21450?\u20854?\u-30254?\u-32142?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20114?\u21160?\u24335?\u25945?\u23398?\u12289?\u22823?\u-28209?\u30340?\u23567?\u26696?\u20363?\u12289?\u20998?\u26512?\u22823?\u26696?\u20363?\u21644?\u23398?\u21592?\u20146?\u-32278?\u28436?\u32451?\u-244?\u26377?\u21161?\u20110?\u23398?\u21592?\u29702?\u-30237?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20016?\u23500?\u30340?\u27169?\u29256?\u12289?Checklist\u23637?\u31034?\u-244?\u26377?\u21161?\u20110?\u20225?\u19994?\u29992?\u20110?\u20855?\u20307?\u24037?\u20316?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29774?\u24072?14\u24180?\u20135?\u21697?\u24320?\u21457?\u12289?\u25216?\u26415?\u31649?\u29702?\u12289?\u20154?\u21592?\u31649?\u29702?\u30340?\u23454?\u-29195?\u32463?\u-25972?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29774?\u24072?\u22312?\u19994?\u30028?\u20248?\u31168?\u20225?\u19994?IBM\u12289?\u21326?\u20026?\u31561?\u24037?\u20316?\u26102?\u30340?\u20999?\u-29013?\u23454?\u-29195?\u20307?\u20250?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u-29698?\u31243?\u22823?\u32434?\u-230?\b0\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 1. \u24207?\u-30208?\u-248?0.5\u23567?\u26102?\u-247?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26412?\u31456?\u-32126?\u23398?\u20064?\u30446?\u26631?\u-230?\u24314?\u31435?\u26412?\u-29698?\u31243?\u23398?\u20064?\u30340?\u-26503?\u30446?\u32452?\u32455?\u-244?\u26126?\u30830?\u26412?\u-29698?\u31243?\u23398?\u20064?\u20869?\u23481?\u12290?\u21508?\u23567?\u32452?\u-29754?\u21035?\u28436?\u32451?\u29992?\u-26503?\u30446?\u-244?\u24050?\u22791?\u21518?\u32493?\u29616?\u23398?\u29616?\u29992?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.1 \u-28646?\u-28729?\u24320?\u22330?\u-29783?\u-29698?\u31243?\u30340?\u21442?\u19982?\u-32763?\u-248?\u-29723?\u-26503?\u30446?\u30340?\u30456?\u20851?\u24178?\u31995?\u20154?\u-247?\u30456?\u20114?\u29087?\u24713?\u-244?\u24314?\u31435?\u-30835?\u27965?\u30340?\u22242?\u-27105?\u27675?\u22260?\u-244?\u20026?\u-29698?\u31243?\u21518?\u32493?\u-26502?\u21033?\u24320?\u23637?\u22880?\u23450?\u22522?\u30784?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.2 \u20160?\u20040?\u26159?\u31649?\u29702?\u-244?\u20160?\u20040?\u26159?\u20135?\u21697?\u24320?\u21457?\u12290?\u23427?\u20204?\u26377?\u20160?\u20040?\u29305?\u28857?\u-225?\u-29783?\u23398?\u21592?\u29702?\u-30237?\u20135?\u21697?\u24320?\u21457?\u19982?\u20854?\u20851?\u31995?\u-244?\u-29788?\u-29754?\u21040?\u-25896?\u-29400?\u-28209?\u30340?\u20135?\u21697?\u19981?\u20165?\u19982?\u-29400?\u-28209?\u31649?\u29702?\u20154?\u21592?\u26377?\u20851?\u-244?\u20063?\u19982?\u22823?\u23478?\u23494?\u20999?\u30456?\u20851?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.3 \u23398?\u21592?\u28436?\u32451?\u8212?\u8212?\u32452?\u24314?\u23398?\u20064?\u23567?\u32452?\u-244?\u-29754?\u21035?\u21518?\u32493?\u28436?\u32451?\u29992?\u20135?\u21697?\u24320?\u21457?\u-26503?\u30446?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.1.1 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\u20102?\u-30237?\u23398?\u21592?\u20851?\u20110?\u26412?\u-29698?\u31243?\u30340?\u20851?\u27880?\u28857?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.4 \u30028?\u23450?\u26412?\u-29698?\u31243?\u20027?\u-30335?\u20869?\u23481?\u-244?\u26126?\u30830?\u-29698?\u31243?\u30446?\u26631?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 2. \u30740?\u21457?\u-29400?\u-28209?\u31649?\u29702?\u27010?\u-28688?\u-248?1\u23567?\u26102?\u-247?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26412?\u31456?\u-32126?\u23398?\u20064?\u30446?\u26631?\u-230?\u24314?\u31435?\u23545?\u20135?\u21697?\u-29400?\u-28209?\u30340?\u27491?\u30830?\u-29788?\u-29754?\u-244?\u20307?\u20250?\u-25896?\u-29400?\u-28209?\u30340?\u20135?\u21697?\u26159?\u19982?\u26469?\u-32278?\u20110?\u21508?\u19987?\u19994?\u-26490?\u22495?\u-248?\u30740?\u21457?\u19982?\u-26786?\u30740?\u21457?\u12289?\u-29400?\u-28209?\u19982?\u-26786?\u-29400?\u-28209?\u-28440?\u-27160?\u-247?\u19982?\u-25896?\u20013?\u22522?\u23618?\u21592?\u24037?\u30340?\u20849?\u21516?\u21162?\u21147?\u30340?\u32467?\u26524?\u-229?\u28145?\u21051?\u29702?\u-30237?\u20135?\u21697?\u30340?\u-25896?\u-29400?\u-28209?\u26159?\u19982?\u25104?\u26412?\u23494?\u20999?\u30456?\u20851?\u30340?\u-244?\u20102?\u-30237?\u20026?\u20160?\u20040?\u-30335?\u21152?\u24378?QA\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.1 \u20160?\u20040?\u26159?\u20135?\u21697?\u-29400?\u-28209?\u-225?\u20135?\u21697?\u19981?\u20986?\u-27154?\u-26472?\u23601?\u26159?\u20135?\u21697?\u-29400?\u-28209?\u22909?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.2 \u-29400?\u-28209?\u31561?\u32423?\u-244?\u20854?\u19982?\u23458?\u25143?\u-26880?\u27714?\u30340?\u20851?\u31995?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.3 \u-28729?\u31243?\u-29400?\u-28209?\u19982?\u20132?\u20184?\u20214?\u-29400?\u-28209?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.4 \u23545?\u-29400?\u-28209?\u30340?\u29702?\u-30237?\u-29713?\u21306?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.5 \u-29400?\u-28209?\u31649?\u29702?\u27010?\u24565?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.6 \u20840?\u-26782?\u-29400?\u-28209?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.7 \u-29400?\u-28209?\u31649?\u29702?\u27963?\u21160?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.7.1 \u-29400?\u-28209?\u31574?\u21010?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.7.2 \u-29400?\u-28209?\u20445?\u-29759?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.7.3 \u-29400?\u-28209?\u25511?\u21046?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.7.4 \u-29400?\u-28209?\u25913?\u-28709?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.8 \u-29400?\u-28209?\u31649?\u29702?\u30340?\u22235?\u20010?\u31561?\u32423?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.9 \u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u12289?\u-26503?\u30446?\u31649?\u29702?\u12289?\u-29400?\u-28209?\u31649?\u29702?\u19977?\u-32763?\u20043?\u-27148?\u30340?\u20851?\u31995?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.10 \u26696?\u20363?\u-230?\u-30234?\u30446?\u24778?\u24515?\u30340?\u-29400?\u-28209?\u20107?\u25925?\u20998?\u26512?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.11 \u20160?\u20040?\u26159?\u-29400?\u-28209?\u25104?\u26412?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.11.1 \u-26492?\u-27086?\u25104?\u26412?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.11.2 \u-28044?\u23450?\u25104?\u26412?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.11.3 \u22833?\u25928?\u25104?\u26412?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.12 \u-29400?\u-28209?\u25104?\u26412?\u26354?\u32447?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.13 \u-29400?\u-28209?\u25104?\u26412?\u22312?\u20135?\u21697?\u24320?\u21457?\u-28729?\u31243?\u20013?\u30340?\u25351?\u23548?\u24847?\u20041?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.14 \u32570?\u-27017?\u20462?\u22797?\u25104?\u26412?\u26354?\u32447?\u-30616?\u26126?\u-29302?\u26089?\u21457?\u29616?\u-27154?\u-26472?\u20462?\u22797?\u25104?\u26412?\u-29302?\u20302?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.15 \u29702?\u-30237?\u-27367?\u-29713?\u12289?\u32570?\u-27017?\u12289?\u22833?\u25928?\u12289?Bug\u12289?\u-27154?\u-26472?\u30340?\u20851?\u31995?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b 3. \u20135?\u21697?\u24320?\u21457?\u-28729?\u31243?\u21450?\u20854?\u-26503?\u30446?\u31649?\u29702?\u-248?2\u23567?\u26102?\u-247?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26412?\u31456?\u-32126?\u23398?\u20064?\u30446?\u26631?\u-230?\u29702?\u-30237?\u-25896?\u-29400?\u-28209?\u20135?\u21697?\u19982?\u20135?\u21697?\u24320?\u21457?\u-28729?\u31243?\u30340?\u23494?\u20999?\u20851?\u31995?\u12290?\u25484?\u25569?\u20135?\u21697?\u24320?\u21457?\u23436?\u25972?\u30340?\u24037?\u31243?\u-28729?\u31243?\u21644?\u-26503?\u30446?\u31649?\u29702?\u-28729?\u31243?\u-229?\u28145?\u21051?\u29702?\u-30237?\u30740?\u21457?\u-26503?\u30446?\u31649?\u29702?\u22312?\u20135?\u21697?\u24320?\u21457?\u-28729?\u31243?\u20013?\u30340?\u-28211?\u-30335?\u20316?\u29992?\u-229?\u25484?\u25569?\u-30237?\u20915?\u24320?\u21457?\u-28729?\u31243?\u20013?\u-27154?\u-26472?\u30340?\u21512?\u29702?\u24605?\u-29201?\u21450?\u26377?\u25928?\u26041?\u27861?\u-229?\u26126?\u30830?\u30740?\u21457?\u-26503?\u30446?\u31649?\u29702?\u-28729?\u31243?\u19982?\u20135?\u21697?\u24320?\u21457?\u30340?\u24037?\u31243?\u-28729?\u31243?\u30340?\u20851?\u31995?\u-229?\u29702?\u-30237?\u21508?\u23376?\u-28729?\u31243?\u30340?\u20855?\u20307?\u25805?\u20316?\u-30335?\u28857?\u-229?\u20102?\u-30237?\u-26503?\u30446?\u-29791?\u21010?\u21046?\u23450?\u30340?\u24037?\u20855?\u12289?\u26041?\u27861?\u-32765?\u-31151?\u30340?\u20851?\u-27346?\u-30335?\u32032?\u21644?\u25511?\u21046?\u26041?\u27861?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1 \u20135?\u21697?\u24320?\u21457?\u30340?\u24037?\u31243?\u-28729?\u31243?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.1 \u20135?\u21697?\u22411?\u24320?\u21457?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.2 \u-26503?\u30446?\u22411?\u24320?\u21457?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.3 \u20135?\u21697?\u22411?\u24320?\u21457?\u19982?\u-26503?\u30446?\u22411?\u24320?\u21457?\u30340?\u30456?\u21516?\u19982?\u19981?\u21516?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.4 \u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u32570?\u20047?\u32467?\u26500?\u21270?\u30340?\u21361?\u23475?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.5 \u32467?\u26500?\u21270?\u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u30340?\u24605?\u-29201?\u-230?\u21010?\u20998?\u-27082?\u27573?\u12289?\u21010?\u20998?\u23618?\u27425?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.6 \u32467?\u26500?\u21270?\u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u30340?\u23618?\u27425?\u32467?\u26500?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.7 \u20135?\u21697?\u24320?\u21457?\u20027?\u27969?\u31243?\u21450?\u-27082?\u27573?\u27969?\u31243?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.8 \u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u21508?\u-27082?\u27573?\u20171?\u32461?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.9 \u27010?\u24565?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.10 \u-29791?\u21010?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.11 \u24320?\u21457?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.12 \u21457?\u24067?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.13 \u-25972?\u-29759?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.14 \u29983?\u21629?\u21608?\u26399?\u-27082?\u27573?\u27969?\u31243?\u-248?\u30446?\u26631?\u12289?\u20851?\u27880?\u12289?\u20132?\u20184?\u12289?\u27963?\u21160?\u-247?\u12289?\u31034?\u20363?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.15 \u-27082?\u27573?\u27969?\u31243?\u20132?\u20184?\u20214?\u24418?\u24335?\u-248?\u-27082?\u27573?\u24615?\u27969?\u31243?\u22270?\u12289?\u-30254?\u-32142?\u21644?\u-32692?\u-29405?\u12289?\u27963?\u21160?\u25551?\u-28688?\u12289?\u-26503?\u30446?\u-29791?\u21010?\u12289?\u27169?\u26495?\u-247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16 \u20135?\u21697?\u24320?\u21457?\u20027?\u27969?\u31243?\u19982?\u25903?\u25745?\u24615?\u27969?\u31243?\u31616?\u20171?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.1 \u-26503?\u30446?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.2 \u25216?\u26415?\u-29756?\u23457?\u19982?\u20915?\u31574?\u-29756?\u23457?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.3 \u-29400?\u-28209?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.4 \u-28339?\u32622?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.5 \u32570?\u-27017?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.16.6 \u8230?\u8230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.17 \u20135?\u21697?\u24320?\u21457?\u30340?\u27969?\u31243?\u-30527?\u21098?\u-230?\u19981?\u21516?\u30340?\u24320?\u21457?\u31867?\u22411?\u24314?\u31435?\u-28670?\u24403?\u30340?\u27969?\u31243?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.18 \u-27512?\u23545?\u19981?\u21516?\u31867?\u22411?\u30340?\u20135?\u21697?\u24320?\u21457?\u-26503?\u30446?\u-28709?\u-30644?\u-30527?\u21098?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.19 \u27969?\u31243?\u-30527?\u21098?\u30340?\u20854?\u20182?\u21407?\u22240?\u-230?\u-30268?\u-31997?\u19982?\u25928?\u29575?\u30340?\u24179?\u-30623?\u12289?\u-29400?\u-28209?\u19982?\u25104?\u26412?\u30340?\u24179?\u-30623?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.20 \u27969?\u31243?\u-30527?\u21098?\u30340?\u21407?\u21017?\u21644?\u26041?\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.21 \u26696?\u20363?\u20998?\u26512?\u-230?\u-27512?\u23545?\u19981?\u21516?\u31867?\u22411?\u20135?\u21697?\u30340?\u27969?\u31243?\u-30527?\u21098?\u26041?\u27861?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.22 \u30740?\u-29784?\u-230?\u-29387?\u20844?\u21496?\u24212?\u22914?\u20309?\u-28709?\u-30644?\u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u-30527?\u21098?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.1.23 IPD\u19982?CMMI\u30340?\u20851?\u31995?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2 \u20135?\u21697?\u24320?\u21457?\u30340?\u-26503?\u30446?\u31649?\u29702?\u-244?\u25484?\u25569?\u22312?\u20135?\u21697?\u24320?\u21457?\u-28729?\u31243?\u20013?\u-244?\u30830?\u20445?\u20135?\u21697?\u-29400?\u-28209?\u30340?\u21069?\u25552?\u19979?\u-244?\u-28738?\u25104?\u26102?\u-27148?\u21644?\u25104?\u26412?\u-30335?\u27714?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.1 \u20160?\u20040?\u26159?\u-26503?\u30446?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.2 \u-26503?\u30446?\u30340?\u29305?\u24449?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.3 \u20160?\u20040?\u21483?\u-26503?\u30446?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.4 \u-26503?\u30446?\u31649?\u29702?\u30340?\u31934?\u-25901?\u8212?\u8212?\u24179?\u-30623?\u-244?\u22914?\u20309?\u24179?\u-30623?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.5 \u19977?\u20010?\u19977?\u-30254?\u24418?\u-244?9\u20010?\u32428?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.6 \u23398?\u21592?\u-29784?\u-29766?\u-230?\u-28217?\u29992?\u21738?\u20123?\u25163?\u27573?\u26377?\u21161?\u20110?\u-26503?\u30446?Deadline\u30446?\u26631?\u30340?\u-28738?\u25104?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.7 \u26696?\u20363?\u20998?\u26512?\u-230?H\u20844?\u21496?2002\u24180?3\u26376?\u22914?\u20309?\u29992?2\u20010?\u26376?\u26102?\u-27148?\u23436?\u25104?\u20013?\u22269?\u-32684?\u-28646?\u30340?\u-26503?\u30446?\u-244?\u20445?\u-29759?\u22269?\u-27067?\u30005?\u20449?\u26085?\u20135?\u21697?\u-32515?\u22815?\u19978?\u32447?\u-28720?\u-31707?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.7.1 \u30446?\u30340?\u-230?\u22914?\u20309?\u29992?\u19977?\u20010?\u19977?\u-30254?\u24418?\u-30237?\u20915?\u-28709?\u24230?\u21387?\u21147?\u30340?\u-27154?\u-26472?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.8 \u20135?\u21697?\u-26503?\u30446?\u31649?\u29702?\u20840?\u-28729?\u31243?\u-30335?\u20570?\u22909?\u21738?\u20123?\u24037?\u20316?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.9 \u20135?\u21697?\u24320?\u21457?\u-26782?\u20020?\u30340?\u-28211?\u22823?\u20027?\u-30335?\u-27154?\u-26472?\u20998?\u26512?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.10 \u23398?\u21592?\u-29784?\u-29766?\u-230?\u20135?\u21697?\u24320?\u21457?\u25104?\u21151?\u30340?\u26631?\u20934?\u26159?\u20160?\u20040?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.2.11 \u20135?\u21697?\u-26503?\u30446?\u25104?\u21151?\u21644?\u22833?\u-29403?\u30340?\u20027?\u-30335?\u22240?\u32032?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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6\u24180?\u30740?\u21457?\u31649?\u29702?\u21672?\u-29726?\u12289?\u22521?\u-29779?\u32463?\u-25972?\u12290?\u31934?\u-28646?\u20135?\u21697?\u31649?\u29702?\u20307?\u31995?\u12289?\u20135?\u21697?\u24320?\u21457?\u27969?\u31243?\u20307?\u31995?\u12289?\u30740?\u21457?\u32452?\u32455?\u12289?\u-26503?\u30446?\u31649?\u29702?\u31561?\u-26490?\u22495?\u12290?\u22312?\u23454?\u-27067?\u21672?\u-29726?\u-26503?\u30446?\u20013?\u-244?\u26366?\u25104?\u21151?\u25351?\u23548?\u30005?\u23376?\u12289?\u30005?\u27668?\u12289?\u26426?\u26800?\u12289?\u-28817?\u20214?\u12289?\u-28207?\u-30835?\u31561?\u21508?\u31867?\u20225?\u19994?\u30340?\u30740?\u21457?\u31649?\u29702?\u23454?\u-29195?\u30340?\u23548?\u20837?\u12289?\u-31683?\u22320?\u21644?\u25512?\u24191?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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\u25105?\u-30335?\u25253?\u21517?\b0\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u21672?\u-29726?\u30005?\u-29731?\u-230?027-5111 9925 , 027-5111 9926\par\pard\plain\s0\fi400\li0\ri0\plain\f0\fs22 \u20540?\u29677?\u25163?\u26426?\u-230?18971071887    \u-28498?\u31665?\u-230?Service@mingketang.com\par}