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MOT\u29702?\u24565?-\u20851?\u-27346?\u26102?\u21051?\u-248?Moment of Truth)\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26696?\u20363?\u25506?\u-29784?\u-230?\u21271?\u27431?\u-32214?\u31354?\u32532?\u-28640?\u20102?\u19968?\u24180?\u-27148?\u20174?\u20111?\u25439?4000\u19975?\u21040?\u30408?\u21033?\u30340?\u19994?\u30028?\u22855?\u-28679?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b \u20108?\u12289? \u22914?\u20309?\u25104?\u20026?\u19968?\u21517?CPR\u21592?\u24037?\u-225?\u12304?Confident/Positive/Respect\u12305?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1. Confident/\u-32278?\u20449?\u-244?\u22914?\u20309?\u26641?\u31435?\u21592?\u24037?\u30340?\u20449?\u24515?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1\u-247? \u24744?\u23545?\u-32278?\u24049?\u25152?\u22312?\u30340?\u20225?\u19994?\u26377?\u20449?\u24515?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20225?\u19994?\u31616?\u20171?\u12289?\u-31901?\u-30071?\u12289?\u24895?\u26223?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20225?\u19994?\u25991?\u21270?\u-29788?\u21516?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26696?\u20363?\u-230?\u20225?\u19994?\u21517?\u20154?\u20107?\u20363?\u23637?\u31034?/\u23459?\u20256?\u29255?\u-30237?\u-29701?/\u20248?\u31168?\u21592?\u24037?\u20107?\u-28679?\u20171?\u32461?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2\u-247? \u24744?\u23545?\u-32278?\u24049?\u26377?\u20449?\u24515?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u23545?\u-32278?\u24049?\u19994?\u21153?\u-32515?\u21147?\u26377?\u20449?\u24515?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u23545?\u20854?\u20182?\u23567?\u20249?\u20276?\u20449?\u20219?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u23567?\u32452?\u-29784?\u-29766?\u-230?\u24179?\u26102?\u24037?\u20316?\u20013?\u-244?\u24744?\u24863?\u-30263?\u23545?\u-32278?\u24049?\u30340?\u22788?\u29702?\u24212?\u23545?\u26368?\u28385?\u24847?\u30340?\u19968?\u27425?\u32463?\u21382?\u26159?\u20160?\u20040?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2. Positive \u31215?\u26497?\u20048?\u-30270?\u-244?\u22914?\u20309?\u24555?\u20048?\u30340?\u24037?\u20316?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1\u-247? \u24744?\u20026?\u-29695?\u24037?\u20316?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2\u-247? \u23458?\u25143?\u22312?\u20320?\u30524?\u-28212?\u26159?____\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u23567?\u32452?\u-29784?\u-29766?\u-230?\u23458?\u25143?\u22312?\u20320?\u30524?\u-28212?\u26159?\u20160?\u20040?\u-225?(\u19978?\u24093?,\u-28207?\u20027?\u29240?\u29240?...?)\u19981?\u21516?\u30340?\u23450?\u20041?\u20250?\u20135?\u29983?\u24590?\u26679?\u30340?\u26381?\u21153?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 SAS\u-32214?\u31354?\u23459?\u20256?\u29255?\u-30270?\u25705? \u25214?\u21040?\u-32278?\u24049?\u24037?\u20316?\u30340?\u24847?\u20041?\u21644?\u20215?\u20540?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3. Respect \u23562?\u-28211?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1\u-247? \u23562?\u-28211?\u26159?\u31036?\u20202?\u30340?\u22522?\u26412?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2\u-247? \u20114?\u30456?\u23562?\u-28211?\u25165?\u-32515?\u30456?\u20114?\u25104?\u20840?\par\pard\plain\s0\fi400\li0\ri0\sb40\sa40\sl300\plain\f0\fs22\b \u19977?\u12289?\u31471?\u25343?\u20498?\u-28671?\u30340?\u-32134?\u26415?\b0\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u8212?\u8212?\u26381?\u21153?\u21160?\u20316?\u30340?\u26631?\u20934?\u21270?\u31243?\u24230?\u-244?\u26159?\u21697?\u29260?\u19987?\u19994?\u21270?\u31243?\u24230?\u30340?\u20307?\u29616?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1. \u31036?\u20202?\u23039?\u24577?\u20116?\u-30335?\u28857?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1\u-247? \u30446?\u20809?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u31036?\u20202?\u-31997?\u30068?\u20869?\u30340?2\u20010?\u19977?\u-30254?\u21306?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u30446?\u20809?\u26159?\u26580?\u-28712?\u26159?\u21018?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30270?\u23519?VS\u25171?\u-28209?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30270?\u30475?\u-30266?\u-26479?/\u22270?\u29255? \u23567?\u32452?\u25506?\u-29784?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2\u-247? \u-30616?\u24773?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u24494?\u31505?\u30340?\u-25787?\u21147?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u27599?\u20010?\u20154?\u-28419?\u-32515?\u26377?\u30340?\u28385?\u20998?\u24494?\u31505?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u30495?\u31505?vs\u20551?\u31505?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20320?\u20250?\u26377?\u24494?\u-30616?\u24773?\u21527?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-30270?\u30475?\u-30266?\u-26479?/\u22270?\u29255? \u23567?\u32452?\u25506?\u-29784?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3\u-247? \u25163?\u-28440?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u26381?\u21153?\u-30268?\u-31997?\u20013?\u30340?\u29577?\u25351?\u32420?\u32420?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29774?\u24072?\u29616?\u22330?\u28436?\u31034?\u-244?\u23398?\u21592?\u28857?\u-29756?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 4\u-247? \u-29009?\u24178?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u21069?\u20542?VS\u21518?\u20208?\u-225?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 5\u-247? \u19979?\u-32606?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u27809?\u-27367?\u-244?\u23601?\u-28706?\u23545?\u21452?\u-32355?\u20063?\u-28419?\u26377?\u-30335?\u27714?\u-255?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29774?\u24072?\u29616?\u22330?\u28436?\u31034?\u-244?\u23398?\u21592?\u28857?\u-29756?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2. \u26381?\u21153?\u30340?\u-30268?\u-31997?\u24615?\u26159?\u21697?\u29260?\u31454?\u20105?\u21147?\u30340?\u26377?\u21147?\u20445?\u-26980?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1\u-247? \u24418?\u-29599?\u-30268?\u-31997?-\u-32145?\u22909?\u30340?\u24418?\u-29599?\u26377?\u21161?\u20110?\u-29342?\u24471?\u23458?\u25143?\u30340?\u22909?\u24863?\u24230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2\u-247?\u20010?\u20154?\u24418?\u-29599?\u30340?\u31649?\u29702?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20010?\u20154?\u21355?\u29983?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u-29013?\u24515?\u20581?\u24247?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u19981?\u-32145?\u21980?\u22909?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3\u-247? 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\u23385?\u-32767?\u24072?\u25317?\u26377?\u22810?\u24180?\u30340?\u20225?\u19994?\u26381?\u21153?\u31036?\u20202?\u20869?\u-29779?\u32463?\u-25972?\u-244?\u24182?\u19988?\u20316?\u20026?\u26381?\u21153?\u-30644?\u19994?\u20808?\u-28709?\u-26938?\u20307?\u30340?\u20195?\u-30616?\u-244?\u32463?\u24120?\u23601?\u26381?\u21153?\u31036?\u20202?\u12289?\u26381?\u21153?\u-30268?\u-31997?\u12289?\u25552?\u21319?\u26381?\u21153?\u21697?\u-29400?\u31561?\u-29698?\u-26472?\u19982?\u-28334?\u24215?\u12289?\u21307?\u25252?\u12289?\u-27402?\u-30644?\u12289?\u-26352?\u-26258?\u31561?\u20854?\u20182?\u-30644?\u19994?\u20570?\u32463?\u-25972?\u20132?\u27969?\u20998?\u20139?\u21644?\u24037?\u20316?\u25351?\u23548?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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\u23385?\u28828?\u24420?\u-32767?\u24072?\u-32268?\u21147?\u20110?\u25171?\u-28640?\u20248?\u-29400?\u30340?\u26381?\u21153?\u20225?\u19994?\u24418?\u-29599?\u-244?\u-28646?\u-28729?\u20225?\u19994?\u24418?\u-29599?\u21697?\u29260?\u22609?\u-28640?\u19982?\u25552?\u21319?\u-244?\u-28709?\u-32756?\u25552?\u21319?\u20225?\u19994?\u30340?\u32654?\u-30071?\u24230?\u12289?\u21697?\u29260?\u21147?\u21644?\u24433?\u21709?\u21147?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u12304?\u25480?\u-29698?\u-26418?\u26684?\u12305?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 1.\u19987?\u19994?\u24615?\u24378?\u-230?\u-29698?\u31243?\u-26880?\u27714?\u-244?\u32454?\u-32268?\u-29693?\u30740?\u12289?\u19987?\u19994?\u23450?\u21046?\u12289?\u31934?\u20934?\u23545?\u25509?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 2.\u-31683?\u22320?\u24615?\u24378?\u-230?\u29702?\u-29766?+\u20225?\u19994?\u26696?\u20363?\u30456?\u32467?\u21512?\u-244?\u19968?\u20987?\u21629?\u-30335?\u12289?\u30452?\u20987?\u24037?\u20316?\u20013?\u23454?\u25805?\u-26946?\u28857?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 3.\u24037?\u20855?\u24615?\u24378?\u-230?\u30693?\u-29754?\u-30335?\u-26490?\u20351?\u29992?\u-31683?\u22320?\u21270?\u24037?\u20855?\u-28656?\u20010?\u25286?\u-30237?\u12289?\u21487?\u25805?\u20316?\u12289?\u21487?\u-28720?\u29992?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 4.\u21487?\u25805?\u24615?\u24378?\u-230?\u20307?\u-25972?\u24335?\u-29779?\u32451?\u21152?\u27169?\u25311?\u22330?\u26223?\u25945?\u32451?\u-244?\u24110?\u21161?\u24418?\u25104?\u-32628?\u-32631?\u-29776?\u24518?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 5.\u-29776?\u24518?\u24615?\u24378?\u-230?\u30693?\u-29754?\u-30335?\u28857?\u26803?\u29702?\u28165?\u26224?\u-244?\u27880?\u-28211?\u32454?\u-32126?\u24615?\u-244?\u30693?\u20854?\u28982?\u19988?\u30693?\u20854?\u25152?\u20197?\u28982?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u12304?\u20027?\u-29774?\u-29698?\u31243?\u12305?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u31036?\u20202?\u31867?\u-230?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u12298?\u-27402?\u-30644?\u21830?\u21153?\u31036?\u20202?\u19982?\u23458?\u25143?\u20851?\u31995?\u32500?\u25252?\u25216?\u24039?\u12299?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u12298?\u21830?\u-28589?\u21363?\u20154?\u-28589?-\u-32692?\u22330?\u21830?\u21153?\u31036?\u20202?\u-28720?\u29992?\u12299?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 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\u19978?\u28023?\u-32214?\u31354?\u12289?\u20013?\u22269?\u19996?\u26041?\u-32214?\u31354?\u12289?\u26031?\u22570?\u30340?\u32435?\u32500?\u20122?\u-32214?\u31354?\u12289?HSBC\u27719?\u20016?\u-27402?\u-30644?\u19978?\u28023?\u20998?\u-30644?\u12289?DBS\u26143?\u23637?\u-27402?\u-30644?\u19978?\u28023?\u20998?\u-30644?\u12289?\u19978?\u28023?\u26032?\u21326?\u21307?\u-27038?\u12289?\u19978?\u28023?\u21326?\u23665?\u21307?\u-27038?\u12289?\u19978?\u28023?\u29790?\u-28207?\u21307?\u-27038?\u24635?\u-27038?\u12289?\u31143?\u29605?\u-28334?\u24215?\u21476?\u21271?\u26071?\u-32208?\u24215?\u12289?\u-32079?\u-27148?\u22530?\u-28334?\u24215?\u12289?\u24314?\u-29762?\u-27402?\u-30644?\u19978?\u28023?\u25903?\u-30644?\u12289?\u24314?\u-29762?\u-27402?\u-30644?\u27743?\u-32049?\u20998?\u-30644?\u12289?\u20013?\u22269?\u-27402?\u-30644?\u19978?\u28023?\u25903?\u-30644?\u12289?\u19978?\u28023?\u30740?\u20960?\u-26352?\u-26258?\u31649?\u29702?\u26377?\u-27056?\u20844?\u21496?\u12289?\u19978?\u28023?\u-24679?\u22836?\u25511?\u-32607?\u12289?\u-28211?\u24198?\u21307?\u-31889?\u25511?\u-32607?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u12304?\u23398?\u21592?\u-29756?\u20215?\u12305?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u8220?\u-32767?\u24072?\u24448?\u-29774?\u21488?\u19978?\u19968?\u31449?\u-244?\u19981?\u29992?\u24320?\u21475?\u23601?\u24050?\u26159?\u28385?\u28385?\u30340?\u24178?\u-29401?\u20102?\u-244?\u22826?\u-29346?\u20102?\u21543?\u-255? \u24418?\u-29599?\u22909?\u-244?\u27668?\u22330?\u26080?\u25932?\u-244?\u20030?\u25163?\u25237?\u-29261?\u-27148?\u27969?\u-26830?\u20986?\u30340?\u-32278?\u20449?\u21644?\u20174?\u23481?\u-244?\u19978?\u22905?\u30340?\u-29698?\u24456?\u20859?\u30524?\u-244?\u26159?\u25105?\u22312?\u-32692?\u22330?\u27036?\u26679?\u12290?\u8221?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u8212?\u8212?\u31243?\u-26791? \u30740?\u20960?\u-26352?\u-26258?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u8220?Such a pretty lady. I can see that she is a very senior one. Used to work for China Eastern & Scandinavian Airlines. What a experience! These two airlines are both famous & with such a good reputation. I did learn a lot from her. Etiquette course is not that common in Europe. Normally it costs very expensive. Very appreciate HSBC could offer me such a good opportunity to take this course. And thank you Michelle for such a amazing day.\u8221? \u8212?\u8212?Jaden HSBC\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u20877?\u22909?\u30340?\u-29747?\u-29715?\u-28419?\u19981?\u-32515?\u24418?\u23481?\u20170?\u22825?\u30340?\u22521?\u-29779?\u12290?\u-26218?\u20808?\u-32767?\u24072?\u-26786?\u24120?\u30340?\u19987?\u19994?\u-244?\u19968?\u30475?\u20415?\u30693?\u20174?\u20107?\u-28711?\u20010?\u-30644?\u19994?\u24456?\u20037?\u20102?\u-244?\u-30621?\u30528?\u20030?\u27490?\u20202?\u24577?\u26080?\u19981?\u-28657?\u-26830?\u30528?\u22905?\u30340?\u19987?\u19994?\u32032?\u20859?\u-244?\u30475?\u30528?\u23601?\u-26786?\u24120?\u30340?\u20859?\u30524?\u12290?\u20854?\u27425?\u25945?\u30340?\u24456?\u-28657?\u24443?\u24456?\u32454?\u-32268?\u-244?\u-31107?\u28982?\u22905?\u19968?\u-29708?\u25105?\u23601?\u26126?\u30333?\u-244?\u20294?\u26159?\u22905?\u-29708?\u30340?\u-28509?\u20123?\u28857?\u25105?\u24179?\u24120?\u20498?\u30495?\u30340?\u24182?\u27809?\u26377?\u30041?\u24847?\u-244?\u32463?\u-28729?\u22905?\u30340?\u28436?\u31034?\u-244?\u25105?\u-26497?\u28982?\u21457?\u29616?\u21407?\u26469?\u19968?\u20010?\u-28509?\u20040?\u23567?\u30340?\u32454?\u-32126?\u24046?\u21035?\u31455?\u28982?\u-28509?\u20040?\u22823?\u12290?\u22905?\u-29708?\u-32278?\u24049?\u30340?\u19968?\u20030?\u25163?\u19968?\u25237?\u-29261?\u26159?\u-27265?\u26102?\u-27148?\u32451?\u20064?\u26469?\u30340?\u-244?\u24076?\u26395?\u23558?\u26469?\u-32515?\u26377?\u22905?\u30340?\u21313?\u20998?\u20043?\u19968?\u-244?\u25105?\u23601?\u28385?\u-29261?\u20102?\u12290?\u24076?\u26395?\u26410?\u26469?\u-28712?\u-32515?\u19978?\u22905?\u30340?\u-28709?\u-27082?\u-29698?\u31243?\u21734?\u12290?\par\pard\plain\s0\fi400\li0\ri0\sb80\sl300\plain\f0\fs22 \u8212?\u8212?\u27754?\u26195?\u-26830? 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\u8212?\u8212?\u-27064?\u26216?\u31243? \u19978?\u28023?\u-32214?\u31354?\par\pard\plain\s0\fi0\li0\ri0\sb60\sa60\sl300\plain\f0\fs24\b \u25105?\u-30335?\u21672?\u-29726?\b0\par\pard\plain\s0\fi400\li0\ri0\sa60\plain\f0\fs22 \u21672?\u-29726?\u30005?\u-29731?\u-230?027-5111 9925 , 027-5111 9926\par\pard\plain\s0\fi400\li0\ri0\sa60\plain\f0\fs22 \u20540?\u29677?\u25163?\u26426?\u-230?18971071887 \u-28498?\u31665?\u-230?Service@mingketang.com\par}